:root{
  --bg:#f6f4f1; --surface:#ffffff; --surface-2:#faf9f7; --ink:#1d2129; --ink-2:#5b6270; --ink-3:#8b919d; --line:#e6e2dc; --line-2:#efece7;
  --accent:#d71920; --accent-soft:#fdecec; --blue:#2f6fdd; --blue-soft:#e8f0fd; --green:#1d8a5b; --green-soft:#e3f4ec; --red:#c8302c; --red-soft:#fdeceb; --amber:#a86a00; --amber-soft:#fbf0d9;
  --shadow:0 1px 2px rgba(20,24,32,.05),0 4px 14px rgba(20,24,32,.04);
}
@media (prefers-color-scheme:dark){
  :root:not([data-theme="light"]){
    --bg:#14161b; --surface:#1c1f26; --surface-2:#191c22; --ink:#eceef2; --ink-2:#a5abb8; --ink-3:#7d8492; --line:#2c303a; --line-2:#242831;
    --accent:#ff4b52; --accent-soft:#3a1a1c; --blue:#6ea0ff; --blue-soft:#1d2a44; --green:#3ccf91; --green-soft:#16312a; --red:#ff6b66; --red-soft:#3a1d1c; --amber:#f0b44c; --amber-soft:#3a2f17;
    --shadow:none;
  }
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.5 "Geist",system-ui,sans-serif;font-variant-numeric:tabular-nums}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
.hidden{display:none!important}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.topbar{position:sticky;top:0;z-index:5;background:var(--surface);border-bottom:1px solid var(--line)}
.topbar-in{max-width:1240px;margin:0 auto;padding:0 20px;height:56px;display:flex;align-items:center;gap:22px}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;letter-spacing:-.01em}
.brand-mark{width:28px;height:28px;border-radius:8px;background:var(--accent);display:grid;place-items:center}
.brand-mark svg{width:16px;height:16px}
.nav{display:flex;gap:4px;flex:1}
.nav a{padding:7px 12px;border-radius:8px;color:var(--ink-2);font-weight:550}
.nav a:hover{background:var(--surface-2)}
.nav a.on{background:var(--ink);color:var(--surface)}
.user{display:flex;align-items:center;gap:10px;color:var(--ink-2);font-size:14px}
.user button{border:1px solid var(--line);background:transparent;border-radius:8px;padding:5px 10px;cursor:pointer}
main{max-width:1240px;margin:0 auto;padding:24px 20px 60px}
h1{font-size:24px;letter-spacing:-.02em;margin:0 0 4px}
h2{font-size:15px;margin:0 0 12px;letter-spacing:-.005em}
.sub{color:var(--ink-2);margin:0 0 20px}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.spread{justify-content:space-between}
.card{background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}
.pad{padding:16px 18px}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin:18px 0}
.kpi{padding:14px 16px}
.kpi .l{color:var(--ink-2);font-size:13px}
.kpi .v{font-size:28px;font-weight:700;letter-spacing:-.02em;margin-top:2px}
.kpi .v small{font-size:14px;font-weight:550;color:var(--ink-3);margin-left:4px}
.kpi.warn .v{color:var(--red)}
.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.toolbar input[type=search],.toolbar input[type=date]{border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:8px 12px;min-width:200px}
.chip{border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:5px 12px;cursor:pointer;font-size:13.5px;color:var(--ink-2)}
.chip.on{background:var(--ink);border-color:var(--ink);color:var(--surface)}
.iconbtn{border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:7px 11px;cursor:pointer}
.iconbtn:hover{background:var(--surface-2)}
.iconbtn:disabled{opacity:.4;cursor:default}
.btn{border:0;background:var(--ink);color:var(--surface);border-radius:10px;padding:8px 14px;font-weight:600;cursor:pointer}
.btn,.iconbtn,.chip,.nav a,.user button{transition:background-color 160ms cubic-bezier(.22,1,.36,1),border-color 160ms cubic-bezier(.22,1,.36,1),color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.btn:active,.iconbtn:active,.chip:active,.user button:active{transform:scale(.98)}
.btn:focus-visible,.iconbtn:focus-visible,.chip:focus-visible,.nav a:focus-visible,.user button:focus-visible,input:focus-visible{outline:2px solid var(--blue);outline-offset:2px}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}
.btn.accent{background:var(--accent);color:#fff}
.tablewrap{overflow-x:auto}
table{width:100%;border-collapse:collapse}
th,td{padding:11px 14px;text-align:left;border-bottom:1px solid var(--line-2);white-space:nowrap}
th{font-size:12.5px;font-weight:600;color:var(--ink-2);background:var(--surface-2);cursor:pointer;user-select:none;position:sticky;top:0}
th.num,td.num{text-align:right}
th .arr{opacity:.5;margin-left:4px}
tbody tr{cursor:pointer}
tbody tr:hover{background:var(--surface-2)}
tbody tr:last-child td{border-bottom:0}
.agent-name{font-weight:620}
.team{color:var(--ink-3);font-size:12.5px}
.badge{display:inline-block;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:650;letter-spacing:.01em}
.badge.low{background:var(--red-soft);color:var(--red)}
.badge.abs{background:var(--line-2);color:var(--ink-2)}
.badge.ok{background:var(--green-soft);color:var(--green)}
.badge.warn{background:var(--amber-soft);color:var(--amber)}
.badge.blue{background:var(--blue-soft);color:var(--blue)}
.bar{display:inline-flex;align-items:center;gap:8px;min-width:120px}
.bar i{display:block;height:6px;border-radius:3px;background:var(--line);width:70px;position:relative;overflow:hidden}
.bar i b{position:absolute;left:0;top:0;bottom:0;background:var(--blue);border-radius:3px}
.flagdot{display:inline-flex;align-items:center;gap:5px;color:var(--red);font-weight:650}
.muted{color:var(--ink-3)}
.na{color:var(--ink-3)}
.crumb{color:var(--ink-2);margin-bottom:8px;display:inline-block}
.crumb:hover{color:var(--ink)}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:12px;margin:16px 0}
.stat .l{color:var(--ink-2);font-size:12.5px}
.stat .v{font-size:22px;font-weight:700;letter-spacing:-.02em}
.notes{white-space:pre-wrap;color:var(--ink-2);background:var(--surface-2);border:1px solid var(--line-2);border-radius:10px;padding:10px 14px;font-size:14px}
.event-time{display:inline-flex;align-items:center;gap:4px;white-space:nowrap;font-variant-numeric:tabular-nums}.event-time svg{width:14px;height:14px;flex:0 0 14px;vertical-align:-2px}
.callhead{display:flex;gap:12px;align-items:center;flex-wrap:wrap;padding:14px 18px;border-bottom:1px solid var(--line-2)}
.callno{width:28px;height:28px;border-radius:8px;background:var(--ink);color:var(--surface);display:grid;place-items:center;font-weight:700;font-size:13px}
.callmeta{display:flex;gap:16px;flex-wrap:wrap;color:var(--ink-2);font-size:14px}
.callmeta b{color:var(--ink);font-weight:600}
.rate{margin-left:auto;font-size:22px;font-weight:700;letter-spacing:-.02em}
.crit{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:2px 28px;padding:12px 18px}
.crit div{display:flex;gap:10px;align-items:center;padding:6px 0;border-bottom:1px dashed var(--line-2)}
.mark{width:20px;height:20px;border-radius:6px;display:grid;place-items:center;flex:none;font-size:13px;font-weight:800}
.mark.y{background:var(--green-soft);color:var(--green)}
.mark.n{background:var(--line-2);color:var(--ink-3)}
.crit .chg{outline:2px solid var(--amber)}
.crit small{color:var(--ink-3);margin-left:auto}
.callbody{padding:4px 18px 16px;display:grid;gap:10px}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.pill{border:1px solid var(--line);border-radius:999px;padding:2px 10px;font-size:13px;background:var(--surface-2)}
.flagbox{background:var(--red-soft);color:var(--red);border-radius:10px;padding:10px 14px;font-weight:550}
.reason{color:var(--ink-2);font-size:13.5px;margin:0;padding-left:18px}
details summary{cursor:pointer;color:var(--ink-2);font-weight:550}
pre.tx{white-space:pre-wrap;background:var(--surface-2);border:1px solid var(--line-2);border-radius:10px;padding:12px;max-height:340px;overflow:auto;font:13px/1.55 ui-monospace,SFMono-Regular,Menlo,monospace;direction:auto}
.reviewbox{background:var(--amber-soft);border-radius:10px;padding:12px 14px;display:grid;gap:10px}
.reviewbox label{display:flex;gap:8px;align-items:center}
.reviewbox textarea{width:100%;min-height:60px;border:1px solid var(--line);border-radius:8px;padding:8px;background:var(--surface)}
.legend{display:flex;gap:16px;color:var(--ink-2);font-size:13px;margin-top:6px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:6px}
svg.chart text{fill:var(--ink-3);font-size:11px}
.empty{padding:44px 20px;text-align:center;color:var(--ink-2)}
.login{min-height:100vh;display:grid;place-items:center;padding:20px}
.login form{width:min(380px,100%);padding:28px;display:grid;gap:14px}
.login input{border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:10px 12px;width:100%}
.err{color:var(--red);font-size:14px;min-height:20px}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--ink);color:var(--surface);padding:10px 16px;border-radius:10px;z-index:20}
.automation-kpis{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.text-v{font-size:24px!important}
.model-name{font-size:14px;font-weight:600;margin-top:8px;overflow-wrap:anywhere}

/* Daily PA report, adapted from the supplied Apps Script daily entry page. */
.daily-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:16px}
.daily-hero .sub{max-width:680px;margin-bottom:0;text-wrap:pretty}
.eyebrow{color:var(--accent);font-size:12px;font-weight:600;letter-spacing:0;margin-bottom:4px}
.daily-saved{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:999px;background:var(--surface);padding:8px 12px;color:var(--ink-2);font-size:14px;font-weight:600;white-space:nowrap}
.daily-saved-dot{width:8px;height:8px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px var(--green-soft)}
.daily-controls{display:grid;grid-template-columns:minmax(160px,220px) minmax(260px,1fr) auto;gap:16px;align-items:end;padding:16px;margin-bottom:16px}
.daily-controls label{display:grid;gap:4px;color:var(--ink-2);font-size:13px;font-weight:600}
.daily-controls input,.daily-controls select{width:100%;height:40px;border:1px solid var(--line);border-radius:8px;background:var(--surface);padding:0 12px}
.daily-agent-status{height:40px;display:flex;align-items:center}
.daily-summary{display:grid;grid-template-columns:repeat(5,minmax(120px,1fr));gap:0;margin-bottom:24px;overflow:hidden}
.daily-summary>div{padding:16px;border-right:1px solid var(--line-2)}
.daily-summary>div:last-child{border-right:0}
.daily-summary span{display:block;color:var(--ink-2);font-size:13px;margin-bottom:4px}
.daily-summary strong{display:block;font-size:24px;line-height:32px}
.daily-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:12px}
.daily-heading h2{font-size:18px;line-height:28px;margin:0}
.daily-heading p{color:var(--ink-2);margin:0;max-width:680px;text-wrap:pretty}
.daily-heading>span{color:var(--ink-2);font-weight:600;white-space:nowrap}
.daily-matrix{overflow:auto;margin-bottom:24px;max-height:72vh}
.daily-grid{width:max-content;min-width:100%;table-layout:fixed}
.daily-grid th,.daily-grid td{width:220px;min-width:220px;white-space:normal;text-align:center;vertical-align:middle;padding:12px}
.daily-grid th:first-child,.daily-grid td:first-child{width:240px;min-width:240px;text-align:left;position:sticky;left:0;z-index:2;background:var(--surface-2);box-shadow:1px 0 0 var(--line)}
.daily-grid thead th{position:sticky;top:0;z-index:3;background:var(--ink);color:var(--surface);cursor:default}
.daily-grid thead th:first-child{z-index:4;background:var(--ink);color:var(--surface)}
.daily-grid thead th span,.daily-grid thead th small{display:block}
.daily-grid thead th small{color:var(--ink-3);font-weight:500}
.daily-grid tbody tr{cursor:default}
.daily-grid tbody tr:hover{background:transparent}
.daily-grid tbody tr:not(.daily-section):hover td{background:var(--surface-2)}
.daily-grid tbody tr:not(.daily-section):hover th:first-child{background:var(--line-2)}
.daily-section th{width:auto!important;text-align:left!important;position:static!important;background:var(--surface-2)!important;color:var(--ink)!important;font-size:13px;text-transform:none;box-shadow:none!important}
.daily-mono{font-family:"Geist Mono",ui-monospace,monospace;font-size:13px}
.daily-check{display:inline-grid;place-items:center;cursor:pointer}
.daily-check input{position:absolute;opacity:0;pointer-events:none}
.daily-check span[aria-hidden]{width:24px;height:24px;border:1px solid var(--line);border-radius:6px;background:var(--surface);display:grid;place-items:center;transition:background-color 160ms cubic-bezier(.22,1,.36,1),border-color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.daily-check input:checked+span{background:var(--green);border-color:var(--green)}
.daily-check input:checked+span::after{content:"✓";color:#fff;font-weight:700}
.daily-check input:focus-visible+span{outline:2px solid var(--blue);outline-offset:2px}
.daily-check:active span[aria-hidden]{transform:scale(.98)}
.daily-rate{font-size:20px;color:var(--green)}
.daily-comment{width:100%;min-height:80px;resize:vertical;border:1px solid var(--line);border-radius:8px;background:var(--surface);padding:8px;color:var(--ink)}
.daily-comment:focus-visible,.daily-controls select:focus-visible{outline:2px solid var(--blue);outline-offset:2px}
.daily-save{width:100%}
.daily-notes p{margin:0;color:var(--ink-2);white-space:pre-wrap}

@media(max-width:760px){
  .daily-hero{align-items:flex-start;flex-direction:column;gap:12px}
  .daily-controls{grid-template-columns:1fr;padding:12px;gap:12px}
  .daily-agent-status{height:auto}
  .daily-summary{grid-template-columns:repeat(2,minmax(0,1fr))}
  .daily-summary>div{border-bottom:1px solid var(--line-2)}
  .daily-heading{align-items:flex-start;flex-direction:column}
  .daily-grid th,.daily-grid td{width:200px;min-width:200px}
  .daily-grid th:first-child,.daily-grid td:first-child{width:180px;min-width:180px}
}
.setup-box,.run-panel{padding:16px;margin:16px 0}
.setup-box p,.run-panel p,.automation-note p{margin:4px 0 12px;text-wrap:pretty}
.run-panel{display:grid;gap:12px}
.run-panel input[type=date]{border:1px solid var(--line);background:var(--surface);border-radius:8px;padding:8px 12px}
.section-title{margin-top:24px}
.run-status{padding:16px;display:grid;gap:16px}
.run-status h2{margin:0}
.progress{height:8px;background:var(--line-2);border-radius:999px;overflow:hidden}
.progress i{display:block;height:100%;min-width:8px;background:var(--accent);border-radius:999px;transition:width 180ms cubic-bezier(.22,1,.36,1)}
.automation-note{margin-top:24px}
@media (max-width:720px){.bt{display:none}.topbar-in{gap:10px;padding:0 12px}.nav a{padding:6px 8px}.user span{display:none}.kpi .v{font-size:24px}}

/* Fiper daily PA workspace. This mirrors the supplied Apps Script application shell. */
.pa-app{min-height:100vh;background:#050b1d;color:#edf2ff;--pa-panel:#0b1733;--pa-panel-2:#101e3e;--pa-input:#0c1937;--pa-line:#223154;--pa-muted:#8d9ab8;--pa-ink:#edf2ff;--pa-red:#d71920;--pa-blue:#315dcc;--pa-green:#28b97a;position:relative;padding-top:88px}
.pa-app button,.pa-app input,.pa-app select{font:inherit}
.pa-topbar{position:fixed;top:16px;left:88px;right:24px;height:60px;z-index:40;display:grid;grid-template-columns:auto auto minmax(220px,1fr) auto;align-items:center;gap:12px;padding:8px 12px 8px 20px;border:1px solid rgba(255,255,255,.1);border-radius:999px;background:rgba(11,23,51,.96);box-shadow:0 20px 48px rgba(0,0,0,.28)}
.pa-brand{height:36px;display:flex;align-items:center;gap:8px;padding-right:16px;border-right:1px solid var(--pa-line);color:#fff}
.pa-brand-mark{width:32px;height:32px;border-radius:8px;background:var(--pa-red);display:grid;place-items:center}
.pa-brand-mark svg{width:18px;height:18px}
.pa-brand b{font-size:18px;line-height:28px}
.pa-user{display:flex;align-items:center;gap:8px;min-width:0}
.pa-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#a92752;color:#fff;font-weight:700}
.pa-user>span:last-child{display:grid;min-width:0}
.pa-user b{font-size:14px;line-height:20px;white-space:nowrap}
.pa-user small{font-size:12px;line-height:16px;color:var(--pa-muted);white-space:nowrap}
.pa-alert{justify-self:center;min-width:0;display:flex;align-items:center;justify-content:center;gap:8px;padding:8px 16px;border:1px solid rgba(255,255,255,.08);border-radius:999px;background:#111d3a;color:#d5ddf0;font-size:14px;line-height:20px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pa-orb{width:18px;height:18px;border-radius:50%;background:#f2753f;box-shadow:0 0 16px rgba(242,117,63,.8);flex:none}
.pa-command{display:flex;align-items:center;gap:8px}
.pa-command button,.pa-bell{width:36px;height:36px;border:1px solid rgba(255,255,255,.1);border-radius:50%;display:grid;place-items:center;background:#111d3a;color:#b7c2da}
.pa-command button{cursor:pointer;transition:background-color 160ms cubic-bezier(.22,1,.36,1),color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.pa-command button:hover{background:#17284f;color:#fff}.pa-command button:active{transform:scale(.98)}
.pa-command svg{width:18px;height:18px}
.pa-rail{position:fixed;left:16px;top:112px;bottom:24px;width:56px;z-index:35;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:8px;border:1px solid rgba(255,255,255,.1);border-radius:28px;background:rgba(11,23,51,.96);box-shadow:0 20px 48px rgba(0,0,0,.25)}
.pa-rail a{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;color:#7f8eaf;transition:background-color 160ms cubic-bezier(.22,1,.36,1),color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.pa-rail a:hover{background:#15274d;color:#fff}.pa-rail a:active{transform:scale(.98)}
.pa-rail a.on{background:#f6f8ff;color:#132348;box-shadow:0 8px 24px rgba(0,0,0,.25)}
.pa-rail svg{width:19px;height:19px}
.pa-main{max-width:none;margin:0;padding:24px 24px 64px 96px}
.pa-workspace{max-width:1480px;margin:0 auto;border:1px solid rgba(255,255,255,.08);border-radius:24px;background:#07122b;overflow:hidden;box-shadow:0 32px 80px rgba(0,0,0,.28)}
.pa-page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;padding:24px 32px 16px}
.pa-eyebrow{display:block;color:#d6a95d;font-size:12px;line-height:16px;font-weight:600;letter-spacing:0;margin-bottom:4px}
.pa-page-head h1{font-size:30px;line-height:36px;margin:0;color:#fff;font-weight:650;letter-spacing:-.02em;text-wrap:balance}
.pa-page-head p{font-size:14px;line-height:20px;color:var(--pa-muted);margin:0;text-wrap:pretty}
.pa-toolbar{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.pa-stepper{display:flex;align-items:center;gap:4px}
.pa-stepper a,.pa-toolbar select,.pa-stepper input,.pa-absent{height:40px;border:1px solid var(--pa-line);border-radius:10px;background:var(--pa-input);color:#dce4f5}
.pa-stepper a{width:40px;display:grid;place-items:center;font-size:24px;line-height:32px;color:#a9b5cf}
.pa-stepper input{width:160px;padding:0 12px;color-scheme:dark}
.pa-toolbar select{min-width:260px;max-width:360px;padding:0 36px 0 12px}
.pa-absent{display:flex;align-items:center;gap:8px;padding:0 12px;font-size:14px;line-height:20px;color:#a9b5cf}
.pa-absent input{width:16px;height:16px;accent-color:#e14e52}
.pa-stepper a:hover,.pa-toolbar select:hover{background:#112044}
.pa-savebar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 32px;border:1px solid var(--pa-line);border-left:0;border-right:0;background:#08142f}
.pa-report-state{display:grid;gap:2px;min-width:176px;padding:8px 12px;border:1px solid var(--pa-line);border-radius:10px;background:#0d1b39}
.pa-report-state small{font-size:12px;line-height:16px;color:var(--pa-muted)}
.pa-report-state strong{font-size:14px;line-height:20px;color:#dce4f5}
.pa-save-actions{display:flex;align-items:center;justify-content:flex-end;gap:12px;flex-wrap:wrap}
.pa-save-actions>span{font-size:12px;line-height:16px;color:#66d5a3}
.pa-save-actions button{height:40px;padding:8px 12px;border-radius:10px;font-size:14px;line-height:20px;font-weight:600;cursor:pointer;transition:background-color 160ms cubic-bezier(.22,1,.36,1),color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.pa-save-actions button:active{transform:scale(.98)}
.pa-save-actions button:disabled{opacity:.45;cursor:default}
.pa-quiet{border:0;background:transparent;color:#c5cee0}.pa-quiet:hover{background:#112044}
.pa-primary{border:1px solid #f5f7fb;background:#f5f7fb;color:#14213d}.pa-primary:hover{background:#dce4f5}
.pa-sheet{display:grid;gap:16px;padding:16px 32px 32px}
.pa-panel{border:1px solid var(--pa-line);border-radius:16px;background:var(--pa-panel);overflow:hidden}
.pa-panel-head{padding:16px 20px 0}
.pa-panel-head h2{font-size:16px;line-height:24px;margin:0;color:#e8eefb;font-weight:650}
.pa-panel-head p{font-size:14px;line-height:20px;margin:0;color:var(--pa-muted);text-wrap:pretty}
.pa-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;padding:16px 20px 20px}
.pa-stats label{display:grid;gap:8px;color:#aab6ce;font-size:14px;line-height:20px;font-weight:600}
.pa-stats input{height:40px;width:100%;border:1px solid var(--pa-line);border-radius:10px;background:var(--pa-input);color:#e8eefb;padding:0 12px}
.pa-affix{position:relative}.pa-affix span{position:absolute;right:12px;top:10px;color:var(--pa-muted)}
.pa-grid-panel{overflow:hidden}
.pa-empty{margin:16px 32px 32px;padding:48px 24px;text-align:center}.pa-empty h2{font-size:20px;line-height:28px}.pa-empty p{color:var(--pa-muted)}
.pa-notes .pa-panel-head{padding-bottom:16px}.pa-notes .pa-panel-head p{white-space:pre-wrap;margin-top:4px}
.daily-matrix{max-height:none;margin:0;overflow:auto;border:0;border-radius:0}
.daily-grid{width:max-content;min-width:100%;table-layout:fixed;border-collapse:separate;border-spacing:0;font-size:14px;line-height:20px;color:#dfe7f6}
.daily-grid th,.daily-grid td{width:176px;min-width:176px;padding:8px;text-align:center;vertical-align:middle;white-space:normal;border-bottom:1px solid #1d2c4d;background:var(--pa-panel)}
.daily-grid th:first-child,.daily-grid td:first-child{width:280px;min-width:280px;text-align:left;position:sticky;left:0;z-index:2;padding-left:24px;background:var(--pa-panel);box-shadow:1px 0 0 var(--pa-line);color:#d6deed}
.daily-grid thead th{position:sticky;top:0;z-index:4;padding:12px 8px;background:var(--pa-panel-2);color:#dfe7f6;font-size:14px;line-height:20px;cursor:default}
.daily-grid thead th:first-child{z-index:5;background:var(--pa-panel-2);color:#aab6ce;font-weight:500}
.daily-grid thead th span,.daily-grid thead th small{display:block}.daily-grid thead th small{color:var(--pa-muted);font-weight:500}.daily-grid thead th .event-time{display:inline-flex}
.daily-grid tbody tr{cursor:default}.daily-grid tbody tr:hover{background:transparent}.daily-grid tbody tr:hover td{background:#0e1c3a}.daily-grid tbody tr:hover th:first-child{background:#0e1c3a}
.daily-section th{position:static!important;width:auto!important;min-width:0!important;padding:8px 20px!important;background:var(--pa-panel-2)!important;color:#eef3ff!important;font-size:13px!important;line-height:20px!important;font-weight:650!important;box-shadow:none!important;text-align:left!important}
.daily-section th span{position:sticky;left:20px}
.daily-tick-row th:first-child{font-size:12px;color:var(--pa-muted)}
.pa-field{display:block;min-height:36px;padding:8px;border:1px solid var(--pa-line);border-radius:8px;background:var(--pa-input);color:#cbd5e8;overflow:hidden;text-overflow:ellipsis}
.pa-tick-all{height:32px;border:0;border-radius:8px;background:transparent;color:#8795b2;font-size:12px;line-height:16px;cursor:pointer}.pa-tick-all:hover{background:#142548;color:#dce4f5}
.daily-mono{font-family:"Geist Mono",ui-monospace,monospace;font-size:12px}
.daily-check{display:inline-grid;place-items:center;cursor:pointer}.daily-check input{position:absolute;opacity:0;pointer-events:none}
.daily-check span[aria-hidden]{width:20px;height:20px;border:1px solid #344466;border-radius:5px;background:#0a1630;display:grid;place-items:center;transition:background-color 160ms cubic-bezier(.22,1,.36,1),border-color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.daily-check input:checked+span{background:var(--pa-green);border-color:var(--pa-green)}.daily-check input:checked+span::after{content:"✓";color:#fff;font-size:12px;font-weight:700}
.daily-check input:focus-visible+span{outline:2px solid #77a2ff;outline-offset:2px}.daily-check:active span[aria-hidden]{transform:scale(.98)}
.daily-rate-row th,.daily-rate-row td{background:var(--pa-panel-2)}.daily-rate{font-size:16px;line-height:24px;color:#f0f4ff}.pa-empty-cell{color:#425273}

@media(max-width:960px){
  .pa-app{padding-top:72px}.pa-topbar{top:8px;left:8px;right:8px;height:56px;grid-template-columns:auto minmax(0,1fr) auto;padding:8px 12px}.pa-user{display:none}.pa-alert{justify-self:stretch}.pa-rail{display:none}.pa-main{padding:16px 8px 48px}.pa-workspace{border-radius:16px}.pa-page-head{align-items:flex-start;flex-direction:column;padding:20px 16px 12px}.pa-toolbar{width:100%;justify-content:flex-start}.pa-toolbar select{min-width:220px;flex:1}.pa-savebar{align-items:flex-start;flex-direction:column;padding:12px 16px}.pa-save-actions{width:100%}.pa-sheet{padding:12px 16px 24px}.pa-stats{grid-template-columns:1fr}.daily-grid th,.daily-grid td{width:148px;min-width:148px}.daily-grid th:first-child,.daily-grid td:first-child{width:180px;min-width:180px;padding-left:12px}.daily-section th span{left:12px}
}
@media(max-width:560px){.pa-brand b{display:none}.pa-alert{font-size:12px;padding:8px}.pa-bell{display:none}.pa-stepper{width:100%}.pa-stepper input{flex:1}.pa-toolbar select{min-width:100%;max-width:none}.pa-save-actions>span{width:100%}.pa-save-actions button{flex:1}}

/* Unslop pass: one restrained Fiper operations system across every screen. */
:root,
:root:not([data-theme="light"]){
  color-scheme:dark;
  --bg:#141415;--surface:#19191b;--surface-2:#202022;--raised:#262628;
  --ink:#ededed;--ink-2:#a1a1a6;--ink-3:#77777d;
  --line:rgba(237,237,237,.09);--line-2:rgba(237,237,237,.055);
  --accent:#d71920;--accent-soft:rgba(215,25,32,.12);
  --blue:#a1a1a6;--blue-soft:rgba(161,161,166,.1);
  --green:#4cc38a;--green-soft:rgba(76,195,138,.11);
  --red:#e5484d;--red-soft:rgba(229,72,77,.11);
  --amber:#d5a64a;--amber-soft:rgba(213,166,74,.11);--shadow:none;
}
html{background:#0f0f10;scroll-behavior:smooth}
body{min-width:320px;background:var(--bg);font-size:14px;line-height:1.5;letter-spacing:-.005em}
::selection{background:rgba(215,25,32,.35);color:#fff}
button,a,input,select,textarea{transition:background-color 160ms cubic-bezier(.22,1,.36,1),border-color 160ms cubic-bezier(.22,1,.36,1),color 160ms cubic-bezier(.22,1,.36,1),opacity 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
button:active,.btn:active,.iconbtn:active,.chip:active{transform:translateY(1px)}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid rgba(215,25,32,.8)!important;outline-offset:2px}

.qc-shell{min-height:100vh;display:grid;grid-template-columns:248px minmax(0,1fr);background:var(--bg)}
.qc-sidebar{position:sticky;top:0;height:100vh;z-index:20;display:flex;flex-direction:column;padding:24px 16px 16px;background:#0f0f10;border-right:1px solid var(--line)}
.qc-logo{height:48px;display:flex;align-items:center;padding:0 12px;margin-bottom:28px}
.qc-logo img{display:block;width:118px;height:42px;object-fit:contain;object-position:left center}
.qc-nav{display:grid;gap:4px}
.qc-nav-label{padding:0 12px 8px;color:#66666c;font-size:12px;font-weight:500}
.qc-nav a{position:relative;height:40px;display:flex;align-items:center;gap:12px;padding:0 12px;border-radius:8px;color:#8f8f95;font-weight:450}
.qc-nav a::before{content:"";position:absolute;left:-16px;width:2px;height:18px;background:transparent;border-radius:0 2px 2px 0}
.qc-nav a:hover{background:#19191b;color:#d6d6d8}
.qc-nav a.on{background:#202022;color:#f4f4f4}
.qc-nav a.on::before{background:var(--accent)}
.qc-nav svg,.qc-user-actions svg{width:18px;height:18px;flex:none}
.qc-sidebar-foot{margin-top:auto;padding-top:16px;border-top:1px solid var(--line)}
.qc-user{display:flex;align-items:center;gap:10px;padding:8px 10px 12px}
.qc-user>span{width:30px;height:30px;border-radius:8px;display:grid;place-items:center;background:#262628;color:#e8e8e8;font-size:12px;font-weight:600}
.qc-user>div{display:grid;min-width:0}.qc-user b{font-size:13px;font-weight:550;overflow:hidden;text-overflow:ellipsis}.qc-user small{color:var(--ink-3);font-size:11px}
.qc-user-actions{display:grid;gap:2px}
.qc-user-actions button{height:36px;display:flex;align-items:center;gap:10px;padding:0 10px;border:0;border-radius:7px;background:transparent;color:#77777d;text-align:left;cursor:pointer}
.qc-user-actions button:hover{background:#19191b;color:#c8c8cb}
.qc-frame{min-width:0}.qc-mobilebar{display:none}.qc-main{width:100%;max-width:1520px;margin:0 auto;padding:32px 32px 64px}

h1{font-size:32px;line-height:1.125;letter-spacing:-.035em;font-weight:520;margin:0 0 6px}
h2{font-size:16px;line-height:1.4;letter-spacing:-.015em;font-weight:550}
.sub{margin:0;color:var(--ink-2)}
.page-head{min-height:64px;margin-bottom:24px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:none}
.pad{padding:20px}
.btn{min-height:38px;padding:8px 14px;border-radius:8px;background:#ededed;color:#141415;font-weight:550}
.btn:hover{background:#fff}.btn.ghost{background:transparent;color:#d6d6d8;border-color:var(--line)}.btn.ghost:hover{background:var(--surface-2)}
.btn.accent{background:var(--accent);color:#fff}.btn.accent:hover{background:#ee2028}
.iconbtn{width:38px;height:38px;padding:0;border-radius:8px;display:grid;place-items:center;background:var(--surface);color:var(--ink-2)}
.iconbtn:hover{background:var(--raised);color:var(--ink)}
input,select,textarea{color-scheme:dark}
input[type=date],input[type=search],input[type=text],input[type=password],select,textarea{border:1px solid var(--line)!important;background:#18181a!important;border-radius:8px!important;color:var(--ink)!important}

.overview-kpis{grid-template-columns:repeat(12,minmax(0,1fr));gap:12px;margin:0 0 24px}
.overview-kpis>.kpi:nth-child(1),.overview-kpis>.kpi:nth-child(2){grid-column:span 2}
.overview-kpis>.score-focus{grid-column:span 4}.overview-kpis>.attention-card{grid-column:span 4}
.kpi{min-height:132px;padding:18px;display:flex;flex-direction:column;justify-content:space-between}
.kpi .l,.attention-card>.l{color:var(--ink-2);font-size:13px}
.kpi .v{font-size:32px;line-height:1;font-weight:500;letter-spacing:-.04em;margin-top:20px}
.kpi .v small{font-size:12px;font-weight:450;color:var(--ink-3);margin-left:6px;letter-spacing:0}
.score-focus{position:relative;overflow:hidden}.score-focus::after{content:"";position:absolute;left:0;top:18px;bottom:18px;width:2px;background:var(--accent)}
.score-focus .bar{margin-top:14px;width:100%}.score-focus .bar i{width:100%}
.attention-card{padding:14px 16px 10px}
.attention-row{min-height:30px;display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line-2);color:var(--ink-2);font-size:13px}
.attention-row:first-of-type{margin-top:9px}.attention-row b{color:var(--ink);font-size:14px;font-weight:550}.attention-row .risk{color:var(--red)}
.toolbar{gap:8px;margin-bottom:12px}.toolbar input[type=search]{height:38px;min-width:260px;padding:0 12px}
.chip{height:34px;border-radius:8px;padding:0 11px;background:transparent;color:var(--ink-2);font-size:13px}
.chip:hover{background:var(--surface-2);color:var(--ink)}.chip.on{background:#ededed;border-color:#ededed;color:#141415}

.tablewrap{border-radius:12px}
th,td{height:48px;padding:10px 14px;border-bottom-color:var(--line-2)}
th{top:0;background:#1d1d1f;color:#85858b;font-size:11px;font-weight:500;letter-spacing:.01em}
tbody tr:hover{background:#1d1d1f}.agent-name{font-weight:520}.team{font-size:11px;color:#6f6f74}
.badge{border-radius:6px;padding:3px 7px;font-size:11px;font-weight:520;letter-spacing:0;border:1px solid transparent}
.badge.low{border-color:rgba(229,72,77,.2)}.badge.ok{border-color:rgba(76,195,138,.18)}.badge.abs{border-color:var(--line)}.badge.warn{border-color:rgba(213,166,74,.18)}
.bar{min-width:112px;color:var(--ink-2);font-size:12px}.bar i{height:3px;border-radius:0;background:#303033}.bar i b{border-radius:0;background:var(--accent)}
.flagdot{gap:7px;color:#e46a6e;font-weight:500}.flagdot i,.risk-marker{display:inline-block;width:2px;height:14px;background:var(--red);border-radius:1px;flex:none}
.crumb{margin-bottom:14px;font-size:13px}.stats{gap:0}.stat{padding:4px 18px;border-left:1px solid var(--line)}.stat:first-child{border-left:0;padding-left:0}
.stat .l{font-size:11px}.stat .v{font-size:22px;font-weight:520}.notes{border-radius:8px;background:#171719}
.callno{border-radius:6px;background:#2b2b2e;color:#d7d7da;font-weight:550}.callmeta{font-size:13px}.rate{font-size:22px;font-weight:520}
.crit{grid-template-columns:repeat(2,minmax(260px,1fr));gap:0 28px}.crit div{border-bottom-style:solid}.mark{border-radius:5px;font-weight:600}
.pill{border-radius:6px;background:#1d1d1f}.flagbox{display:flex;align-items:flex-start;gap:10px;border:1px solid rgba(229,72,77,.18);border-radius:8px;font-weight:450}
pre.tx{background:#111112;border-radius:8px;color:#c9c9cc}.reviewbox{border:1px solid rgba(213,166,74,.16);border-radius:8px}
.progress{height:4px;border-radius:0}.progress i{border-radius:0}
.setup-box,.run-panel{padding:20px;margin:20px 0}.run-panel{grid-template-columns:minmax(180px,240px) auto;align-items:end}.run-panel p{grid-column:1/-1;margin:0}.section-title{margin-top:28px}
.automation-kpis{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.automation-kpis .kpi{min-height:116px}.automation-note{padding:20px}

/* Weekly and monthly HR reports */
.report-page{display:grid;gap:16px}.report-head{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:4px}.report-eyebrow{display:block;margin-bottom:5px;color:var(--ink-3);font-size:12px;font-weight:500}.report-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.report-actions input{height:38px;padding:0 10px}.report-actions .btn{display:inline-flex;align-items:center;gap:7px}.report-actions .btn svg{width:16px;height:16px}.report-tabs{height:38px;display:flex;padding:3px;border:1px solid var(--line);border-radius:8px;background:var(--surface)}.report-tabs a{display:grid;place-items:center;padding:0 12px;border-radius:5px;color:var(--ink-2);font-size:12px;font-weight:520}.report-tabs a.on{background:#ededed;color:#141415}
.coverage-strip{min-height:40px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:8px 12px;border:1px solid rgba(76,195,138,.2);border-radius:8px;background:var(--green-soft);color:var(--green);font-size:12px}.coverage-strip.incomplete{border-color:rgba(213,166,74,.2);background:var(--amber-soft);color:var(--amber)}
.report-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}.report-kpis>.card{min-height:116px;padding:16px;display:flex;flex-direction:column}.report-kpis span{color:var(--ink-2);font-size:12px}.report-kpis strong{margin-top:15px;font-size:28px;line-height:1;font-weight:520;letter-spacing:-.035em}.report-kpis small{margin-top:auto;color:var(--ink-3);font-size:11px}.good{color:var(--green)!important}.watch{color:var(--amber)!important}.risk{color:var(--red)!important}.muted{color:var(--ink-3)!important}
.report-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.report-panel{min-width:0;padding:18px}.report-wide{grid-column:1/-1}.report-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:16px}.report-panel-head h2{margin:0 0 2px;font-size:14px}.report-panel-head p{margin:0;color:var(--ink-3);font-size:11px}.report-trend{width:100%;min-height:220px;display:block}.report-empty{min-height:100px;display:grid;place-items:center;color:var(--ink-3);font-size:12px}
.rank-list{display:grid}.rank-row{min-height:52px;display:grid;grid-template-columns:22px minmax(140px,1fr) minmax(80px,140px) 42px;align-items:center;gap:10px;border-top:1px solid var(--line-2)}.rank-row:first-child{border-top:0}.rank-row:hover .rank-agent b{color:#fff}.rank-number{color:var(--ink-3);font-size:11px}.rank-agent{display:grid;min-width:0}.rank-agent b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:520}.rank-agent small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink-3);font-size:10px}.rank-meter{height:3px;background:#303033}.rank-meter i{display:block;height:100%;background:var(--accent)}.rank-row>strong{text-align:right;font-size:12px;font-weight:550}
.criteria-bars,.count-list{display:grid;gap:9px}.criteria-bars>div{display:grid;grid-template-columns:minmax(190px,1fr) minmax(80px,140px) 48px;align-items:center;gap:10px}.criteria-bars span{display:flex;align-items:center;gap:8px;min-width:0;color:var(--ink-2);font-size:11px}.criteria-bars span b{width:20px;height:20px;display:grid;place-items:center;flex:none;border-radius:5px;background:#262628;color:#b8b8bc;font-weight:520}.criteria-bars>div>i,.count-list>div>i{height:3px;background:#303033}.criteria-bars>div>i>b,.count-list>div>i>b{display:block;height:100%;background:var(--accent)}.criteria-bars>div>strong,.count-list>div>strong{text-align:right;color:var(--ink-2);font-size:11px;font-weight:520}
.count-list>div{min-height:24px;display:grid;grid-template-columns:minmax(120px,1fr) minmax(100px,180px) 34px;align-items:center;gap:10px}.count-list span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink-2);font-size:11px}.action-panel{padding:0}.action-panel .report-panel-head{padding:18px 18px 0}.action-panel table td.good,.action-panel table td.watch,.action-panel table td.risk{font-weight:550}
.empty{padding:56px 24px}.empty h1,.empty h2{color:var(--ink);margin-bottom:8px}.toast{background:#ededed;color:#141415;border-radius:8px;font-weight:520}

/* Daily PA keeps the dense report structure, without the separate blue app shell. */
.qc-main .pa-app{min-height:0;padding:0;position:static;background:transparent;color:var(--ink);--pa-panel:var(--surface);--pa-panel-2:#1e1e20;--pa-input:#171719;--pa-line:var(--line);--pa-muted:var(--ink-2);--pa-ink:var(--ink);--pa-red:var(--accent);--pa-blue:var(--ink-2);--pa-green:var(--green)}
.pa-workspace{max-width:none;margin:0;background:transparent;border:0;border-radius:0;box-shadow:none;overflow:visible}
.pa-page-head{align-items:flex-end;padding:0 0 24px}.pa-eyebrow{margin-bottom:6px;color:#8b8b90;font-size:12px;font-weight:500;letter-spacing:0;text-transform:none}
.pa-page-head h1{color:var(--ink);font-size:32px;line-height:36px;font-weight:520;letter-spacing:-.035em}.pa-page-head p{color:var(--ink-2)}
.pa-toolbar{gap:8px}.pa-stepper{gap:4px}.pa-stepper a,.pa-toolbar select,.pa-stepper input,.pa-absent{height:38px;border-color:var(--line);border-radius:8px;background:var(--surface);color:var(--ink-2)}
.pa-stepper a{width:38px;font-size:20px}.pa-stepper input{width:154px}.pa-toolbar select{min-width:260px}.pa-absent{padding:0 10px}
.pa-stepper a:hover,.pa-toolbar select:hover{background:var(--raised)}
.pa-savebar{margin-bottom:12px;padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}
.pa-report-state{padding:0;border:0;border-radius:0;background:transparent}.pa-report-state small{color:var(--ink-3)}.pa-report-state strong{color:var(--ink);font-weight:520}
.pa-save-actions>span{color:var(--green)}.pa-save-actions button{height:36px;border-radius:8px;font-weight:520;transition:background-color 160ms cubic-bezier(.22,1,.36,1),color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.pa-quiet{color:var(--ink-2)}.pa-quiet:hover{background:var(--raised)}.pa-primary{border-color:var(--accent);background:var(--accent);color:#fff}.pa-primary:hover{background:#ee2028}
.pa-sheet{gap:12px;padding:0}.pa-panel{border-color:var(--line);border-radius:12px;background:var(--surface)}
.pa-panel-head{padding:16px 18px 0}.pa-panel-head h2{color:var(--ink);font-weight:550}.pa-panel-head p{color:var(--ink-2)}
.pa-stats{gap:12px;padding:14px 18px 18px}.pa-stats label{gap:6px;color:var(--ink-2);font-size:12px;font-weight:500}.pa-stats input{height:38px;border-color:var(--line);border-radius:8px;background:var(--pa-input);color:var(--ink)}
.daily-matrix{margin:0;border:0}.daily-grid{color:var(--ink);font-size:13px}.daily-grid th,.daily-grid td{height:auto;padding:8px;border-bottom-color:var(--line-2);background:var(--surface)}
.daily-grid th:first-child,.daily-grid td:first-child{background:var(--surface);box-shadow:1px 0 0 var(--line);color:#c8c8cb}
.daily-grid thead th,.daily-grid thead th:first-child{background:#1e1e20;color:#d8d8db}.daily-grid thead th:first-child{color:#85858b}
.daily-grid tbody tr:hover td,.daily-grid tbody tr:hover th:first-child{background:#1c1c1e}
.daily-section th{background:#1e1e20!important;color:#d8d8db!important;font-weight:520!important}
.pa-field{min-height:34px;padding:7px;border-color:var(--line);border-radius:6px;background:#171719;color:#bdbdc1}.pa-tick-all{border-radius:6px;color:#77777d}.pa-tick-all:hover{background:#29292c;color:#d8d8db}
.daily-check span[aria-hidden]{border-color:#414145;border-radius:4px;background:#171719;transition:background-color 160ms cubic-bezier(.22,1,.36,1),border-color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.daily-check input:checked+span{background:var(--accent);border-color:var(--accent)}.daily-rate-row th,.daily-rate-row td{background:#1e1e20}.daily-rate{color:#ededed;font-weight:550}.pa-empty-cell{color:#55555b}
.pa-notes .pa-panel-head{padding-bottom:16px}.pa-empty{margin:0;padding:56px 24px}

.login{position:relative;background:#0f0f10;overflow:hidden}
.login::before{content:"";position:absolute;inset:0 0 0 50%;border-left:1px solid var(--line);background:linear-gradient(135deg,#151516,#101011)}
.login form{position:relative;width:min(400px,calc(100vw - 40px));padding:32px;gap:14px;border-radius:12px;background:#171719}
.login-brand{width:128px;height:46px;object-fit:contain;object-position:left center;margin-bottom:18px}.login h1{font-size:28px}.login .sub{margin-top:4px;margin-bottom:8px}
.login input{height:42px;padding:0 12px}.login .btn{height:42px;margin-top:2px;background:var(--accent);color:#fff}.login .btn:hover{background:#ee2028}

@media(max-width:1180px){
  .qc-shell{grid-template-columns:216px minmax(0,1fr)}.overview-kpis>.kpi:nth-child(1),.overview-kpis>.kpi:nth-child(2){grid-column:span 3}.overview-kpis>.score-focus{grid-column:span 6}.overview-kpis>.attention-card{grid-column:span 12;display:grid;grid-template-columns:1fr repeat(3,1fr);align-items:center;gap:16px}.attention-row,.attention-row:first-of-type{margin:0;border-top:0;border-left:1px solid var(--line);padding-left:16px}
  .report-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}
}
@media(max-width:800px){
  .qc-shell{display:block;padding-bottom:64px}.qc-sidebar{position:fixed;left:0;right:0;top:auto;bottom:0;width:auto;height:64px;z-index:50;display:block;padding:0;background:rgba(15,15,16,.96);border-right:0;border-top:1px solid var(--line);backdrop-filter:blur(12px)}
  .qc-logo,.qc-nav-label,.qc-sidebar-foot{display:none}.qc-nav{height:100%;display:grid;grid-template-columns:repeat(auto-fit,minmax(64px,1fr));gap:0}.qc-nav a{height:100%;justify-content:center;flex-direction:column;gap:2px;padding:5px;border-radius:0;font-size:10px}.qc-nav a::before{left:50%;top:-1px;width:22px;height:2px;transform:translateX(-50%)}
  .qc-mobilebar{height:58px;display:flex;align-items:center;gap:14px;padding:0 18px;border-bottom:1px solid var(--line);background:#0f0f10}.qc-mobilebar img{width:86px;height:34px;object-fit:contain}.qc-mobilebar span{padding-left:14px;border-left:1px solid var(--line);color:var(--ink-2);font-size:12px}
  .qc-main{padding:24px 16px 48px}h1,.pa-page-head h1{font-size:27px;line-height:32px}.page-head{align-items:flex-start}.overview-kpis>.kpi:nth-child(1),.overview-kpis>.kpi:nth-child(2),.overview-kpis>.score-focus{grid-column:span 6}.overview-kpis>.attention-card{display:block;grid-column:span 12}.attention-row{border-left:0;border-top:1px solid var(--line-2);padding-left:0}.attention-row:first-of-type{margin-top:9px;border-top:1px solid var(--line-2)}
  .automation-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.run-panel{grid-template-columns:1fr}.run-panel p{grid-column:auto}.crit{grid-template-columns:1fr}.stats{grid-template-columns:repeat(2,1fr)}.stat{border-left:0;border-top:1px solid var(--line);padding:12px 0}
  .pa-page-head{align-items:flex-start;flex-direction:column;padding:0 0 20px}.pa-toolbar{width:100%;justify-content:flex-start}.pa-toolbar select{min-width:220px;flex:1}.pa-savebar{align-items:flex-start;flex-direction:column}.pa-save-actions{width:100%}.pa-stats{grid-template-columns:1fr}.daily-grid th,.daily-grid td{width:148px;min-width:148px}.daily-grid th:first-child,.daily-grid td:first-child{width:180px;min-width:180px;padding-left:12px}
  .login::before{display:none}
  .report-head{align-items:flex-start;flex-direction:column}.report-actions{width:100%;justify-content:flex-start}.report-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.report-grid{grid-template-columns:1fr}.report-wide{grid-column:auto}.criteria-bars>div{grid-template-columns:minmax(160px,1fr) 90px 42px}.coverage-strip{align-items:flex-start;flex-direction:column;gap:2px}
}
@media(max-width:520px){
  .overview-kpis>.kpi:nth-child(1),.overview-kpis>.kpi:nth-child(2),.overview-kpis>.score-focus{grid-column:span 12}.kpi{min-height:108px}.toolbar input[type=search]{width:100%;min-width:0}.automation-kpis{grid-template-columns:1fr}.pa-stepper{width:100%}.pa-stepper input{flex:1}.pa-toolbar select{min-width:100%;max-width:none}.pa-save-actions>span{width:100%}.pa-save-actions button{flex:1}.qc-nav a span{display:none}.qc-nav svg{width:20px;height:20px}
  .report-kpis{grid-template-columns:1fr}.report-actions .btn{flex:1}.report-tabs{width:100%}.report-tabs a{flex:1}.criteria-bars>div{grid-template-columns:1fr 42px}.criteria-bars>div>i{display:none}.rank-row{grid-template-columns:20px minmax(120px,1fr) 42px}.rank-meter{display:none}
}

@media print{
  :root{--bg:#fff;--surface:#fff;--surface-2:#f6f6f6;--ink:#111;--ink-2:#444;--ink-3:#666;--line:#d8d8d8;--line-2:#e8e8e8}
  body{background:#fff;color:#111}.qc-shell{display:block;background:#fff}.qc-sidebar,.qc-mobilebar,.report-actions{display:none!important}.qc-main{max-width:none;padding:0}.report-page{gap:10px}.report-head{margin-bottom:8px}.coverage-strip{color:#333;background:#f5f5f5;border-color:#ccc}.report-kpis{grid-template-columns:repeat(5,1fr);gap:6px}.report-kpis>.card{min-height:90px}.report-grid{gap:8px}.card{break-inside:avoid;background:#fff;border-color:#ccc}.report-panel{padding:12px}.report-trend{min-height:180px}.rank-meter,.criteria-bars>div>i,.count-list>div>i{background:#ddd}.rank-meter i,.criteria-bars>div>i>b,.count-list>div>i>b{background:#333!important}.action-panel{break-before:page}.action-panel th{background:#f2f2f2;color:#333}.action-panel td{color:#111}.report-tabs{display:none}
}

/* =====================================================================
   Glass layer (ported from the PA dashboard v3 design): a frosted-glass
   window and floating sidebar over a Fiper navy and orange scene.
   Delete this block to go back to the previous flat look.
   ===================================================================== */
:root,
:root:not([data-theme="light"]){
  --bg:#050a18;--surface:#141c33;--surface-2:#19223b;--raised:#1d2742;
  --ink:#e9eef7;--ink-2:#c5cddb;--ink-3:#9aa6bb;
  --line:rgba(255,255,255,.11);--line-2:rgba(255,255,255,.07);
  --accent:#ea580c;--accent-soft:rgba(251,146,60,.16);
  --glass-win:rgba(11,17,36,.66);--glass-bar:rgba(17,25,48,.62);--glass-card:rgba(255,255,255,.045);--glass-card-hover:rgba(255,255,255,.075);
  --glass-edge:rgba(255,255,255,.11);--glass-hi:rgba(255,255,255,.06);
  --glass-shadow:0 30px 80px -26px rgba(0,0,0,.75),0 1px 0 rgba(255,255,255,.05) inset;
  --pill-on:#f8fafc;--pill-on-ink:#0b1220;--pill-on-shadow:0 6px 18px -6px rgba(0,0,0,.6);
  --r-win:28px;--r-card:18px;
}
html{background:#050a18}
body{font-family:"Fira Sans",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:transparent;position:relative}
/* the scene behind the glass */
body::before{content:"";position:fixed;inset:0;z-index:-1;pointer-events:none;background:
  radial-gradient(52vmax 44vmax at 6% 8%,rgba(37,64,160,.55),transparent 62%),
  radial-gradient(46vmax 40vmax at 96% 4%,rgba(234,88,12,.42),transparent 60%),
  radial-gradient(44vmax 44vmax at 88% 98%,rgba(194,24,43,.34),transparent 62%),
  radial-gradient(40vmax 36vmax at 12% 96%,rgba(251,146,60,.22),transparent 60%),
  radial-gradient(36vmax 30vmax at 52% 52%,rgba(59,130,246,.22),transparent 70%),
  linear-gradient(155deg,#0d1736,#050a18 55%,#060b1c)}
::selection{background:rgba(251,146,60,.35)}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid rgba(251,146,60,.9)!important}

/* frosted surfaces */
.qc-sidebar,.qc-main,.login form,.qc-mobilebar{
  -webkit-backdrop-filter:blur(30px) saturate(170%);backdrop-filter:blur(30px) saturate(170%);
  border:1px solid var(--glass-edge);box-shadow:var(--glass-shadow)}
.qc-shell{background:transparent;grid-template-columns:268px minmax(0,1fr)}
.qc-sidebar{top:14px;height:calc(100vh - 28px);margin:14px 0 14px 14px;border-radius:var(--r-win);background:var(--glass-bar)}
.qc-frame{padding:14px}
.qc-main{max-width:none;margin:0;min-height:calc(100vh - 28px);border-radius:var(--r-win);background:var(--glass-win);padding:32px 36px 56px}
.qc-nav a{border-radius:999px;color:var(--ink-2);height:42px}
.qc-nav a:hover{background:rgba(255,255,255,.07);color:#fff}
.qc-nav a.on{background:var(--pill-on);color:var(--pill-on-ink);box-shadow:var(--pill-on-shadow);font-weight:600}
.qc-nav a::before{display:none}
.qc-nav-label{color:var(--ink-3);letter-spacing:.08em;text-transform:uppercase;font-size:11.5px;font-weight:600}
.qc-sidebar-foot{border-top-color:var(--line)}
.qc-user>span{background:linear-gradient(140deg,#1e3a8a 10%,#c2182b 75%,#ea580c);color:#fff;border-radius:50%;width:36px;height:36px}
.qc-user-actions button{border-radius:999px;color:var(--ink-2)}
.qc-user-actions button:hover{background:rgba(255,255,255,.07);color:#fff}

/* cards, tiles, tables */
.card,.pa-panel,.report-kpis>.card,.kpi{background:var(--glass-card);border:1px solid var(--glass-edge);border-radius:var(--r-card);box-shadow:inset 0 1px 0 var(--glass-hi),0 12px 30px -22px rgba(0,0,0,.8)}
.kpi{transition:background-color 160ms cubic-bezier(.22,1,.36,1),transform 160ms cubic-bezier(.22,1,.36,1)}
.kpi:hover{background:var(--glass-card-hover);transform:translateY(-1px)}
.score-focus::after{background:var(--accent)}
h1{font-weight:600;letter-spacing:-.025em}
.pa-eyebrow,.report-eyebrow{color:#fdba74;letter-spacing:.09em;text-transform:uppercase;font-size:11.5px;font-weight:600}
.tablewrap{border-radius:var(--r-card)}
th{background:#19223b;color:var(--ink-3);font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;font-weight:600}
tbody tr:hover{background:rgba(255,255,255,.045)}
.team,.stat .l,.report-kpis span{color:var(--ink-3)}
.badge,.pill{border-radius:999px}
.pill{background:rgba(255,255,255,.06)}
.bar i,.progress{background:rgba(255,255,255,.1)}
.bar i,.bar i b,.progress,.progress i{border-radius:999px}
.notes,pre.tx{background:rgba(255,255,255,.04);border-radius:12px}
.flagbox,.reviewbox,.coverage-strip{border-radius:12px}

/* controls */
.btn{border-radius:999px;padding:8px 18px;background:var(--pill-on);color:var(--pill-on-ink);font-weight:600;box-shadow:0 8px 20px -10px rgba(0,0,0,.8)}
.btn:hover{background:#fff}
.btn.ghost{background:var(--glass-card);color:var(--ink);border-color:var(--line);box-shadow:none}
.btn.ghost:hover{background:var(--glass-card-hover)}
.btn.accent{background:var(--accent);color:#fff}
.btn.accent:hover{background:#f97316}
.iconbtn{border-radius:50%;background:var(--glass-card);border-color:var(--line)}
.iconbtn:hover{background:var(--glass-card-hover)}
.chip{border-radius:999px;border:1px solid var(--line);background:var(--glass-card)}
.chip:hover{background:var(--glass-card-hover)}
.chip.on{background:var(--pill-on);border-color:var(--pill-on);color:var(--pill-on-ink);font-weight:600}
input[type=date],input[type=search],input[type=text],input[type=password],select,textarea{background:rgba(255,255,255,.05)!important;border:1px solid var(--line)!important;border-radius:12px!important}
input:focus,select:focus,textarea:focus{border-color:rgba(251,146,60,.8)!important;box-shadow:0 0 0 3px rgba(251,146,60,.25)}
.toast{background:rgba(24,33,58,.94);color:#f1f5f9;border:1px solid rgba(255,255,255,.1);border-radius:16px;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px)}

/* daily PA entry */
.qc-main .pa-app{--pa-panel:#141c33;--pa-panel-2:#19223b;--pa-input:rgba(255,255,255,.05);--pa-line:rgba(255,255,255,.11)}
.pa-savebar{background:var(--glass-card);border-radius:999px;padding:10px 12px 10px 20px;border-color:var(--glass-edge)}
.pa-stepper a,.pa-toolbar select,.pa-stepper input,.pa-absent{border-radius:12px;background:rgba(255,255,255,.05)}
.pa-primary{border-radius:999px;background:var(--pill-on);border-color:var(--pill-on);color:var(--pill-on-ink)}
.pa-primary:hover{background:#fff}
.pa-save-actions button{border-radius:999px}
.pa-field{background:rgba(255,255,255,.05);border-radius:8px}
.daily-check span[aria-hidden]{background:rgba(255,255,255,.05);border-color:rgba(255,255,255,.22)}
.daily-check input:checked+span{background:#28b97a;border-color:#28b97a}
.daily-grid thead th,.daily-grid thead th:first-child,.daily-section th,.daily-rate-row th,.daily-rate-row td{background:#19223b!important}

/* sign in */
.login{background:transparent}
.login::before{display:none}
.login form{border-radius:var(--r-win);background:var(--glass-win);padding:36px}
.login .btn{background:var(--pill-on);color:var(--pill-on-ink)}
.login .btn:hover{background:#fff}

/* phones: the bottom bar becomes a floating glass dock */
@media(max-width:800px){
  .qc-shell{display:block}
  .qc-frame{padding:8px 8px 96px}
  .qc-main{min-height:0;padding:22px 14px 40px;border-radius:24px}
  .qc-sidebar{left:12px;right:12px;bottom:14px;top:auto;margin:0;height:64px;border-radius:999px;background:var(--glass-bar);border:1px solid var(--glass-edge)}
  .qc-nav a{border-radius:999px;height:52px;margin:6px 2px}
  .qc-mobilebar{margin:8px 8px 0;border-radius:999px;background:var(--glass-bar);border:1px solid var(--glass-edge)}
}

/* no glass where the browser cannot blur, or the person asks for less transparency */
@supports not ((backdrop-filter:blur(2px)) or (-webkit-backdrop-filter:blur(2px))){
  :root,:root:not([data-theme="light"]){--glass-win:rgba(13,20,40,.97);--glass-bar:rgba(18,26,50,.97)}
}
@media(prefers-reduced-transparency:reduce){
  :root,:root:not([data-theme="light"]){--glass-win:#0e152b;--glass-bar:#131b33;--glass-card:#161f38;--glass-card-hover:#1a243f}
  .qc-sidebar,.qc-main,.login form,.qc-mobilebar,.toast{-webkit-backdrop-filter:none;backdrop-filter:none}
}
@media print{
  body::before{display:none}
  .qc-main,.card,.kpi,.pa-panel{background:#fff!important;border:0;box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none}
  .qc-frame{padding:0}
}

/* Layout: top pill bar, floating icon rail, one glass window (matches the PA dashboard) */
.qc-shell{display:block;min-height:100vh}
.qc-topbar{position:fixed;top:14px;left:88px;right:22px;height:60px;z-index:40;display:flex;align-items:center;gap:12px;padding:0 9px 0 20px;border-radius:999px;background:var(--glass-bar);border:1px solid var(--glass-edge);box-shadow:var(--glass-shadow);-webkit-backdrop-filter:blur(30px) saturate(170%);backdrop-filter:blur(30px) saturate(170%)}
.qc-brand{display:flex;align-items:center;padding-right:16px;border-right:1px solid var(--line);height:30px}
.qc-brand img{display:block;height:28px;width:auto}
.qc-topbar .qc-user{padding:0;display:flex;align-items:center;gap:10px;min-width:0}
.qc-topbar .qc-user>span{width:38px;height:38px;font-size:14px;box-shadow:0 0 0 2px var(--glass-edge)}
.qc-topbar .qc-user b{font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.qc-topbar .qc-user small{font-size:12px;color:var(--ink-3)}
.qc-status{margin:0 auto;display:inline-flex;align-items:center;gap:10px;height:40px;padding:0 18px 0 8px;border-radius:999px;border:1px solid var(--line);background:var(--glass-card);color:var(--ink-2);font-size:13px;font-weight:500;white-space:nowrap}
.qc-orb{width:26px;height:26px;border-radius:50%;flex:none;position:relative;background:conic-gradient(from 0deg,#1e3a8a,#c2182b,#ea580c,#fdba74,#1e3a8a);box-shadow:0 0 14px -2px rgba(234,88,12,.55);animation:qcOrb 8s linear infinite}
.qc-orb::after{content:"";position:absolute;inset:5px;border-radius:50%;background:radial-gradient(circle at 35% 30%,#fff,rgba(255,255,255,.35) 60%,transparent 70%)}
@keyframes qcOrb{to{transform:rotate(360deg)}}
.qc-tools{display:flex;gap:6px;margin-left:auto}
.qc-status+.qc-tools{margin-left:0}
.qc-tools button{width:42px;height:42px;border-radius:50%;border:1px solid var(--line);background:var(--glass-card);color:var(--ink-2);display:grid;place-items:center;cursor:pointer}
.qc-tools button:hover{background:var(--glass-card-hover);color:#fff}
.qc-tools svg{width:18px;height:18px}

.qc-sidebar{position:fixed;left:18px;top:50%;bottom:auto;transform:translateY(-50%);width:56px;height:auto;margin:0;padding:10px 0;z-index:40;border-radius:999px;display:flex;flex-direction:column;align-items:center}
.qc-nav{display:flex;flex-direction:column;align-items:center;gap:6px}
.qc-nav a{width:42px;height:42px;padding:0;justify-content:center;gap:0;margin:0;position:relative}
.qc-nav a svg{width:19px;height:19px}
.qc-nav a span{position:absolute;left:calc(100% + 14px);top:50%;transform:translate(-6px,-50%);opacity:0;pointer-events:none;white-space:nowrap;padding:6px 12px;border-radius:999px;background:rgba(24,33,58,.96);color:#f8fafc;font-size:12.5px;font-weight:500;border:1px solid rgba(255,255,255,.1);box-shadow:0 12px 30px -16px rgba(0,0,0,.8);transition:opacity .15s ease,transform .15s ease}
.qc-nav a:hover span,.qc-nav a:focus-visible span{opacity:1;transform:translate(0,-50%)}

.qc-frame{padding:86px 22px 22px 88px}
.qc-main{min-height:calc(100vh - 108px)}

@media(max-width:800px){
  .qc-topbar{top:8px;left:8px;right:8px;height:56px;padding:0 6px 0 14px;gap:8px}
  .qc-brand{padding-right:10px}.qc-brand img{height:24px}
  .qc-status,.qc-topbar .qc-user small{display:none}
  .qc-topbar .qc-user b{max-width:30vw}
  .qc-tools{margin-left:auto}.qc-tools button{width:40px;height:40px}
  .qc-sidebar{left:12px;right:12px;top:auto;bottom:14px;transform:none;width:auto;height:64px;padding:0 6px;border-radius:999px;flex-direction:row}
  .qc-nav{flex-direction:row;width:100%;justify-content:space-around}
  .qc-nav a{width:52px;height:52px}
  .qc-nav a span{display:none}
  .qc-frame{padding:72px 8px 96px}
  .qc-main{min-height:0}
}
@media print{.qc-topbar,.qc-sidebar{display:none!important}.qc-frame{padding:0}}

/* Dropdown lists: solid dark background with light text, so the options are readable */
select{color-scheme:dark}
select option,select optgroup{background-color:#141c33!important;color:#e9eef7!important}
select option:checked,select option:hover{background-color:#2a3a63!important;color:#fff!important}
select option:disabled{color:#7d8aa5!important}

/* Daily PA entry: human corrections mode */
[hidden]{display:none!important}
.pa-select{width:100%;min-width:140px;height:36px;padding:0 10px}
.pa-grid-panel.editing{border-color:rgba(251,146,60,.65);box-shadow:0 0 0 3px rgba(251,146,60,.16)}
.daily-check:has(input:disabled){cursor:default}.daily-check input:disabled+span{opacity:.75}
.pa-tick-all:disabled{opacity:.3;cursor:default}

.rank-agent .lowvol{font-style:normal;color:#fdba74}

/* Transcript search */
pre.tx{position:relative}
.tx-search{display:flex;align-items:center;gap:8px;margin:8px 0}
.tx-search input{flex:1;min-width:0;height:36px;padding:0 12px}
.tx-count{min-width:70px;text-align:center;font-size:12.5px;color:var(--ink-3);white-space:nowrap}
.tx-search .iconbtn{width:34px;height:34px}
mark.tx-hit{background:rgba(251,146,60,.4);color:inherit;border-radius:3px;padding:0 1px}
mark.tx-hit.cur{background:#fb923c;color:#0b1220}

/* Run history: recovery checks */
details.checks{margin-top:6px;font-size:12.5px}
details.checks summary{cursor:pointer;color:var(--ink-3)}
details.checks ul{margin:6px 0 0;padding-left:18px}

/* Admin pages: Staff, Net and FTD, System users, Settings */
.btn.sm{padding:5px 11px;font-size:12.5px;min-height:0}
.btn.danger{background:var(--red);color:#fff}
.ad-filters{margin:14px 0}
.ad-filters input,.ad-filters select,.row select,.ad-field input,.ad-field select,.ad-dialog textarea{min-height:38px;padding:6px 10px}
.ad-sub{display:block;color:var(--ink-3);font-size:12px;font-weight:400}
.ad-code{font-weight:700;letter-spacing:.08em;margin-right:6px}
.ad-h2{font-size:15px;margin:24px 0 10px}
.ad-note{margin:6px 0 12px}
.ad-savebar{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding:14px 16px;border-top:1px solid var(--line)}
.ad-savebar span{margin-right:auto}
.ad-sets{display:grid;gap:16px;margin-top:14px}
.ad-sets .ad-savebar{border:0;padding:0}
.ad-card{padding:18px 20px}.ad-card h2{font-size:15px;margin:0 0 12px}
.ad-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px 16px}
.ad-field{display:grid;gap:5px;font-size:13px;color:var(--ink-2)}
.ad-field small{color:var(--ink-3);font-size:12px}
.ad-field input,.ad-field select{width:100%}
.ad-chk{display:flex;align-items:center;gap:8px;padding:4px 0;font-size:13.5px}
.ad-checks,fieldset{display:grid;gap:2px;border:0;margin:0;padding:0}
fieldset legend{font-size:12.5px;color:var(--ink-2);padding:0 0 4px;font-weight:600}
.ad-days,.ad-teams{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.ad-chip{display:inline-flex;align-items:center;gap:6px;padding:5px 11px;border:1px solid var(--line);border-radius:999px;font-size:13px}
.ad-chip:has(input:checked){background:var(--accent-soft);border-color:var(--accent);color:var(--accent)}
.ad-total{margin-top:12px;font-size:13px;display:flex;align-items:center;gap:8px}
.ad-fin td.num input{width:130px;text-align:right}
.ad-fin td.num{text-align:right}
dialog.ad-dialog{border:1px solid var(--line);border-radius:16px;background:var(--surface);color:var(--ink);padding:0;width:min(520px,calc(100vw - 32px));max-height:calc(100dvh - 32px)}
dialog.ad-dialog.wide{width:min(680px,calc(100vw - 32px))}
dialog.ad-dialog::backdrop{background:rgba(10,12,18,.55)}
.ad-dialog form{display:flex;flex-direction:column;max-height:calc(100dvh - 32px)}
.ad-dialog h2{font-size:18px;margin:0;padding:20px 22px 0}
.ad-body{padding:14px 22px;overflow:auto;display:grid;gap:12px}
.ad-dialog textarea{width:100%;border:1px solid var(--line);border-radius:8px;background:var(--surface-2)}
.ad-err{color:var(--red);font-size:13px;padding:0 22px;min-height:0}
.ad-err:empty{display:none}
.ad-foot{display:flex;justify-content:flex-end;gap:8px;padding:14px 22px 18px;border-top:1px solid var(--line)}

.ad-grid{align-items:start}
.ad-grid fieldset,.ad-grid .ad-checks{grid-column:1/-1}
.ad-perms{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:0 16px}

/* Analytics pages */
.seg{display:inline-flex;gap:2px;padding:3px;border:1px solid var(--line);border-radius:999px;background:var(--surface-2)}
.seg button{border:0;background:transparent;padding:6px 14px;border-radius:999px;font-weight:600;color:var(--ink-2)}
.seg button.on{background:var(--surface);color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.25)}
.st-up{color:var(--green)}.st-down{color:var(--red)}
.badge.good{background:var(--green-soft);color:var(--green)}.badge.mid{background:var(--amber-soft);color:var(--amber)}.badge.bad{background:var(--red-soft);color:var(--red)}
.st-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:12px}
.st-card{display:grid;gap:3px;text-align:left;padding:14px 16px;border:1px solid var(--line);border-left:4px solid var(--red);border-radius:14px;background:var(--surface)}
.st-card.mid{border-left-color:var(--amber)}.st-card.bad{border-left-color:var(--red)}
.st-num{font-size:26px}.st-name{font-weight:650}
.st-rank .click-row{cursor:pointer}
.st-rank .bar i b.good{background:var(--green)}.st-rank .bar i b.mid{background:var(--amber)}.st-rank .bar i b.bad{background:var(--red)}
.st-detail td{background:var(--surface-2)}
.st-parts{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:2px 28px;padding:6px 4px}
.st-part{display:grid;grid-template-columns:1fr 90px 58px;gap:2px 12px;align-items:center;padding:9px 0;border-bottom:1px solid var(--line)}
.st-part small{grid-column:1/-1}.st-part.none{grid-template-columns:1fr}
.st-meter{display:block;height:6px;border-radius:99px;background:var(--line-2);overflow:hidden}
.st-meter i{display:block;height:100%;background:var(--green)}.st-meter i.warn{background:var(--amber)}.st-meter i.low{background:var(--red)}
.st-matrix table{border-collapse:separate;border-spacing:3px;font-size:12.5px}
.st-matrix th{text-align:center;font-weight:500;padding:4px 2px;min-width:34px}.st-matrix th:first-child,.st-matrix td:first-child{text-align:left;position:sticky;left:0;background:var(--surface);min-width:160px;z-index:1}
.st-matrix th small{display:block;color:var(--ink-3);font-size:10.5px}.st-matrix th.future{opacity:.45}
.st-matrix td{text-align:center;border-radius:6px;padding:6px 2px;background:var(--surface-2);font-variant-numeric:tabular-nums}
.st-matrix td.ok{background:var(--green-soft);color:var(--green)}.st-matrix td.warn{background:var(--amber-soft);color:var(--amber)}.st-matrix td.low{background:var(--red-soft);color:var(--red)}
.st-matrix td.abs{background:repeating-linear-gradient(135deg,transparent 0 5px,var(--red-soft) 5px 7px);color:var(--red);font-size:11px;font-weight:600}
.st-matrix td.off{background:transparent;box-shadow:inset 0 0 0 1px var(--line-2)}.st-matrix td.sum{font-weight:700;background:var(--surface-2)}.st-matrix td.few{opacity:.45}
.st-cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:16px;margin-top:20px}
.st-bars{display:grid;gap:8px}.st-bar{display:grid;grid-template-columns:minmax(90px,1.2fr) 2fr auto;gap:10px;align-items:center;font-size:13px;padding:3px 0}
.st-bar i{display:block;height:8px;border-radius:99px;background:var(--line-2);overflow:hidden}.st-bar i b{display:block;height:100%;background:var(--accent);border-radius:99px}.st-bv{font-variant-numeric:tabular-nums;color:var(--ink-2)}
.st-ckrow{display:grid;grid-template-columns:minmax(180px,1.4fr) minmax(120px,2fr) 48px minmax(150px,1.2fr);gap:6px 16px;align-items:center;padding:11px 0;border-bottom:1px solid var(--line)}
.st-ckrow.focus .st-ckname{color:var(--amber)}.st-chips{grid-column:1/-1;display:flex;gap:6px;flex-wrap:wrap}
.st-alert{display:flex;justify-content:space-between;gap:12px;padding:10px 12px;border:1px solid var(--line);border-radius:12px;margin-bottom:8px}
@media(max-width:760px){.st-ckrow{grid-template-columns:1fr auto}.st-ckrow .st-meter,.st-ckrow small{grid-column:1/-1}}

.wn-filters{margin:14px 0}.wn-filters .ad-chip{cursor:pointer;background:transparent}.wn-filters .ad-chip.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent)}
.wn-time{background:var(--surface-2)}.wn-time ol{list-style:none;margin:0;padding:6px 0 6px 18px;border-left:2px solid var(--line)}.wn-time li{position:relative;padding:4px 0 10px 14px}
.wn-time li::before{content:"";position:absolute;left:-24px;top:9px;width:10px;height:10px;border-radius:50%;background:var(--surface);border:2px solid var(--ink-3)}
.wn-time li.closed::before{background:var(--green);border-color:var(--green)}.wn-time li.hr::before{border-color:var(--red)}.wn-time li b{display:block}.wn-time li p{margin:4px 0 0;white-space:pre-wrap}

/* Weekly insights: the report sheet keeps fixed light colors on screen and on paper */
.wk-list{display:grid;gap:18px;margin-top:14px}
.wk-paper-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:16px;background:var(--surface-2);padding:16px}
.wk-paper{width:794px;margin:0 auto;background:#fff;box-shadow:0 6px 24px -10px rgba(0,0,0,.45);padding:30px 26px}
.wk-paper-head{display:flex;align-items:center;gap:14px;margin-bottom:10px}.wk-paper-head h3{font-size:14px;flex:1}
.wk-sheet{color:#111827;background:#fff;font-size:11.5px;line-height:1.35;color-scheme:light}
.wk-sh-top{display:grid;grid-template-columns:120px 1fr 120px;align-items:center;margin-bottom:18px}.wk-sh-top b{font-size:20px;color:#c2182b}.wk-sh-top h2{text-align:center;font-size:17px;color:#111827}
.wk-meta{display:flex;justify-content:space-between;gap:20px;margin:4px 0}.wk-meta b{display:inline-block;min-width:92px}
.wk-sheet h4{font-size:11.5px;margin:20px 0 5px;color:#111827}
.wk-t{width:100%;border-collapse:collapse;border:1.2px solid #111827;table-layout:fixed;font-variant-numeric:tabular-nums}
.wk-t th,.wk-t td{text-align:center;padding:4px 3px;font-size:10.5px;color:#111827;height:20px;background:transparent;border:0}
.wk-t thead th{font-weight:700;background:#f3f4f6;border-bottom:1.2px solid #111827;line-height:1.15}
.wk-t td:first-child,.wk-t th:first-child{border-right:1px solid #9ca3af;width:76px}
.wk-t tbody tr:nth-child(even) td{background:#f8fafc}.wk-t tfoot td{border-top:1.2px solid #111827;font-weight:600}
.wk-t td.flag{color:#b91c1c;font-weight:700;background:#fee2e2!important}
.wk-box{display:inline-grid;place-items:center;width:15px;height:15px;border:1.6px solid #dc2626;border-radius:3px;background:#fff;color:#fff;padding:0;vertical-align:middle;line-height:1}
.wk-box svg{width:11px;height:11px;visibility:hidden}.wk-box.on{background:#dc2626}.wk-box.on svg{visibility:visible}button.wk-box{cursor:pointer}
#wk-print{display:none}
@media print{
  html.wk-printing,html.wk-printing body{height:auto!important;overflow:visible!important;background:#fff!important}
  html.wk-printing body>*:not(#wk-print){display:none!important}
  html.wk-printing #wk-print{display:block}
  html.wk-printing #wk-print *{-webkit-print-color-adjust:exact;print-color-adjust:exact}
  #wk-print .wk-sheet{break-after:page;page-break-after:always}#wk-print .wk-sheet:last-child{break-after:auto;page-break-after:auto}
  @page{size:A4 portrait;margin:12mm 10mm}
}

/* Daily report: callee colored by country code, choices by chip color (as in the PA sheet) */
.pa-field.cc966{background:rgba(52,211,153,.18);border-color:#34d399;color:#d1fae5}
.pa-field.cc974{background:#dc2626;border-color:#dc2626;color:#fff}
.pa-field.cc968{background:rgba(59,130,246,.2);border-color:#60a5fa;color:#dbeafe}
.cchip{background:var(--chip-bg)!important;border-color:var(--chip-bg)!important;color:var(--chip-ink)!important;font-weight:600}
.callmeta b.cc966,.callmeta b.cc974,.callmeta b.cc968,.callmeta b.cc964{padding:1px 8px;border-radius:6px;border:1px solid}
.callmeta b.cc966{background:rgba(52,211,153,.18);border-color:#34d399;color:#d1fae5}
.callmeta b.cc974{background:#dc2626;border-color:#dc2626;color:#fff}
.callmeta b.cc968{background:rgba(59,130,246,.2);border-color:#60a5fa;color:#dbeafe}
.callmeta b.cc964{background:rgba(168,85,247,.22);border-color:#a855f7;color:#f3e8ff}
.chip-red-l{--chip-bg:#ffcfc9;--chip-ink:#b10202}.chip-yellow-l{--chip-bg:#ffe5a0;--chip-ink:#473821}.chip-green-l{--chip-bg:#d4edbc;--chip-ink:#11734b}
.chip-purple-l{--chip-bg:#e6cff2;--chip-ink:#5a3286}.chip-gray-l{--chip-bg:#e8eaed;--chip-ink:#3d3d3d}
.chip-red-d{--chip-bg:#b10202;--chip-ink:#fff}.chip-green-d{--chip-bg:#11734b;--chip-ink:#fff}.chip-blue-d{--chip-bg:#0a53a8;--chip-ink:#fff}.chip-gray-d{--chip-bg:#3d3d3d;--chip-ink:#fff}
.pa-field.cc964{background:rgba(168,85,247,.22);border-color:#a855f7;color:#f3e8ff}

.ctag.cc966,.ctag.cc974,.ctag.cc968,.ctag.cc964{padding:1px 7px;border-radius:6px;border:1px solid}
.ctag.cc966{background:rgba(52,211,153,.18);border-color:#34d399}
.ctag.cc974{background:#dc2626;border-color:#dc2626;color:#fff}
.ctag.cc968{background:rgba(59,130,246,.2);border-color:#60a5fa}
.ctag.cc964{background:rgba(168,85,247,.22);border-color:#a855f7}

/* Sign-in page like the PA app: brand panel with a dot grid, and the form */
.login{background:transparent!important;display:grid;place-items:center;padding:20px;min-height:100vh}
.login::before{display:none!important}
.login-card{display:grid;grid-template-columns:1fr 1fr;width:min(940px,100%);border:1px solid rgba(255,255,255,.1);border-radius:22px;overflow:hidden;background:rgba(6,10,28,.72);backdrop-filter:blur(10px)}
.login-brandpanel{padding:40px 44px;display:flex;flex-direction:column;gap:22px;background:rgba(3,6,20,.55)}
.login-brandpanel .login-brand{width:150px;height:54px;object-fit:contain;object-position:left center;margin:0}
.login-brandpanel h2{margin:6px 0 0;font-size:26px;line-height:1.15;max-width:12em}
.login-brandpanel p{margin:0;color:#98a3c0;font-size:13.5px;line-height:1.5;max-width:28em}
.login .login-form{width:auto;padding:48px 44px;display:flex;flex-direction:column;justify-content:center;gap:14px;background:transparent;border:0;border-radius:0}
.login .login-form h1{margin:0;font-size:30px}.login .login-form .sub{margin:-8px 0 8px;color:#98a3c0;font-size:13.5px}
.login .login-form label{display:grid;gap:6px;font-size:12.5px;font-weight:600;color:#c9d1e6}
.login .login-form input{height:44px;border-radius:10px;border:1px solid rgba(255,255,255,.14);background:rgba(255,255,255,.05);color:#f1f4ff;padding:0 12px;width:100%;box-sizing:border-box}
.login .login-form input:focus{outline:2px solid #c28a2f;outline-offset:0}
.login-pw{position:relative;display:block}.login-pw input{padding-right:42px}
.login-pw button{position:absolute;right:6px;top:50%;transform:translateY(-50%);width:32px;height:32px;border:0;background:transparent;color:#98a3c0;cursor:pointer;display:grid;place-items:center}
.login .login-form .btn{height:46px;border-radius:999px;background:#fff;color:#0b1020;font-weight:700;border:0;margin-top:4px}
.login .login-form .btn:hover{background:#e9edf9}
.login-hint{margin:2px 0 0;color:#8a95b3;font-size:12px}
.login-card{box-sizing:border-box;min-width:0}.login-brandpanel,.login .login-form{min-width:0}
@media (max-width:640px){.login{padding:14px}.login-card{grid-template-columns:minmax(0,1fr)}.login-brandpanel{padding:26px 22px;gap:16px}.login .login-form{padding:26px 22px}}

/* The PA app's animated grid: each day cell fades and grows in along a diagonal wave */
.login-dots{display:grid;gap:5px;max-width:420px}
.login-dots .hr{display:grid;grid-template-columns:repeat(22,1fr);gap:5px}
.login-dots span{aspect-ratio:1;border-radius:4px;background:#161c28;opacity:0;animation:cellIn .5s ease forwards,cellWave 3.6s ease-in-out infinite;animation-delay:var(--d,0ms),calc(var(--d,0ms) + 1.4s)}
.login-dots span.g{background:rgba(54,194,140,.55)}
.login-dots span.m{background:rgba(229,166,60,.5)}
.login-dots span.b{background:rgba(240,105,93,.5)}
.login-dots span.o{background:transparent;box-shadow:inset 0 0 0 1px #1a2130}
@keyframes cellIn{from{opacity:0;transform:scale(.6)}to{opacity:1;transform:none}}
@keyframes cellWave{0%,100%{opacity:1;transform:none;filter:none}35%{opacity:.4;transform:scale(.78);filter:none}55%{opacity:1;transform:scale(1.06);filter:brightness(1.6)}}
@media (prefers-reduced-motion:reduce){.login-dots span{animation:none;opacity:1}}
@media (max-width:640px){.login-dots,.login-dots .hr{gap:3px}.login-dots span{border-radius:3px}}

/* needs-review label with a small window of reasons */
.whywrap{position:relative;display:inline-block}
.whybtn{cursor:pointer;font-family:inherit}
.whybtn:hover{filter:brightness(1.1)}
.whybox{position:absolute;z-index:30;top:calc(100% + 6px);left:0;width:min(340px,80vw);background:var(--surface,#fff);color:var(--ink,#222);border:1px solid var(--line,#ddd);border-radius:10px;padding:10px 12px;box-shadow:0 8px 24px rgba(0,0,0,.18);font-size:12.5px;line-height:1.45;text-align:left}
.whybox[hidden]{display:none}
.whybox ul{margin:6px 0 0;padding-left:18px}
.whybox li{margin:3px 0}